Building services teams face increasing pressure to meet performance commitments, prove compliance and keep costs under control.
Yet most SLA (service level agreement) and quality failures begin long before a system breaks – they start with inconsistent workflows, missing evidence and disconnected field and office processes.
This webinar shows how audit-ready, standardised workflows and practical, non-hyped AI tools can improve reliability, support first-time fixes and accelerate the journey from site completion to client approval and invoice.
Attendees will learn where performance gaps typically arise, how to prevent them, and how better evidence capture and data flow can reduce disputes and strengthen service outcomes.